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Permanent Link to: One Call is a finalist in the UK Broker Awards

The finalists for the UK Broker Awards 2010 were announced today (12 July 2010) and One Call Insurance is proud to announce that it has been shortlisted for a prestigious award.

UK Broker of the year 2010 finalist

The E-business Award, sponsored by MMA Insurance, focuses on the effective use of electronic information and communications technology to make the customer journey as quick and easy as possible.

By being shortlisted for the award, One Call has gained an important national endorsement for its innovative approach to making sure that its customers enjoy great service, as well as comprehensive insurance cover.

Through working with SSP, who supply One Call’s back-office technology, One Call has been able to rationalise the customer journey.  Just one of the ways in which One Call customers have benefited from a technology-focused approached is by receiving all policy documents via email which provides instantaneous confirmation of cover.  This approach has reduced the need for intensive after-sales care and has allowed us to concentrate on getting the right mix of products as well as value for money for our customers.

On making the short list, Nik Springthorpe, Director at One Call said; “This is a great achievement for the company as we pride ourselves on the service that our customers receive.  This has been brought about by a good working relationship with our systems providers and our understanding of our customers needs when buying insurance.”


Permanent Link to: One Call is doing it for the Rovers!

One Call Insurance is delighted to announce that it is the official main Club Sponsor of Doncaster Rovers Football Club.  In a move that highlights One Call’s dedication to the Club, as well as wider Doncaster community, the three year sponsorship package will see the One Call logo proudly displayed next to the Doncaster Rovers crest.

Donny Rovers main club sponsor

Doncaster Rovers main club sponsor

As a local insurance firm, employing over 200 people in the Doncaster area, One Call is also the insurer of choice for Doncaster Rovers; which is testament to One Call’s dedication to the fans and the landmark home of the Club.

Managing Director of One Call, John Radford said “We are delighted to be sponsoring our local team, Doncaster Rovers. Doncaster Rovers place a huge emphasis on building community links and keeping local roots. As an organisation we share these beliefs and hope that our sponsorship will enable both parties to be able to develop a strategy that will benefit the whole of Doncaster.”

Doncaster Rovers’ Chairman, John Ryan added, “I am delighted to welcome One Call Insurance as Club Sponsor of Doncaster Rovers. One Call Insurance is great friends of the Club and has been part of our success in the past and I’m sure will see even more success over the next three years.”


Permanent Link to: Meet our broker of the year finalist

Every business needs insurance but with so many potential risks to cover, navigating the world of insurance can be a tricky business.  Luckily for Doncaster business owners, BIBA Young Broker of the Year finalist, Katie Dudgeon is on hand to help get the best possible deal on all aspects of commercial insurance.

Representing the One Call Group and its commercial division, OC Commercial, Katie was one of two finalists in this year’s competitive award.  Katie was recognised for her outstanding contribution to One Call Insurance, which has been driven by her passion to win business by doing more than just getting an insurance quote. Her strict ethos of ensuring customer satisfaction is prioritised above all other considerations and has resulted in more and more business owners coming to One Call Insurance for all of their insurance needs.

Katie said of her achievement: “I am truly delighted to be acknowledged for the successful expansion of the commercial division into the Doncaster region. The last 2 years have been difficult for many businesses and meeting the needs and expectation of clients whilst maintaining affordability has, on occasion, been a challenge.

I believe that we have set ourselves apart from other brokers by building strong client relationships and working to their needs, because we recognise that not all businesses are the same.  We offer more than just an insurance policy, we also give expertise, advice and support.”

Katie Dudgeon and John Radford

Smiles all round as finalist, Katie Dudgeon collects her award

BIBA (British Insurance Brokers Association) is the UK’s leading general insurance organisation which represents the interests of insurance brokers, intermediaries and their customers.

Catering for all types of commercial insurance needs, Katie and the team at One Call will search for the best deals on all commercial vehicles, such as van insurance, premises, public liability, complex commercial combined, motor fleet and much more.  With representatives also placed in Derby, One Call and OC Commercial are ideally placed to assist businesses in Derbyshire, South Yorkshire and Nottinghamshire to get the best deal on their commercial insurance.  With One Call you can be assured of a top quality, friendly service which will not only get you comprehensive business insurance at a great price, but also a wealth of expertise and support.

Being short listed for their Young Broker of the Year award is a fantastic achievement for Katie, who is already a successful business woman in her own right; with commercial properties and a building firm under her belt.  Katie holds the position of Director of Dudgeon Builders Ltd, along with her husband Lee Dudgeon which specializes in barn conversions and renovations and has been operating in the South Yorkshire area for the last 20 years.

Call Katie Dudgeon at One Call on 01302 552313 for business insurance with a personal touch.  Or visit www.occommercial.co.uk for an online quote.


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One Call Insurance Services Ltd - Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire DN4 5JQ Authorised and regulated by the Financial Services Authority for general insurance business.
Registered in England No 04693136. Fax: 01302 321 191.